Coaching impact must show up in leadership behaviour and team dynamics.
Commitment Reliability (Coaching Goals): % of coaching goals with defined actions delivered within agreed timelines. Target: ≥85%.
Psychological Safety Shift (Targeted Items): % favourable increase on: “I can express disagreement without repercussions”, “Conflicts are addressed early and respectfully”. Target: +10–15 percentage points in 90 days.
Role & Boundary Clarity Improvement: % increase in leader self-rated clarity on authority, delegation, and decision rights. Target: ≥20% improvement from baseline.
Conflict Early-Resolution Rate: % of identified tensions addressed within 2 weeks rather than escalated. Target: ≥70%.
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